Privacy Policy

Introduction

Welcome to PlaySphere Casino Guide ("we," "our," or "us"). We are committed to protecting your privacy and being transparent about how we collect, use, and share your personal information. This Privacy Policy explains our practices regarding data collected through our website at playspherecasinoguide.com (the "Site").

PlaySphere Casino Guide is an informational resource about casino hotels in Canada. We do not operate casinos, hotels, or gambling services, and we do not process payments or bookings directly. Our Site may contain affiliate links to third-party properties and services.

By using our Site, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Site.

Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide to us when you:

• Fill out contact forms or inquiry forms on our Site
• Subscribe to our newsletter or email updates
• Participate in surveys or promotions
• Communicate with us via email or other channels

This information may include your name, email address, phone number, location preferences, travel dates, and any other information you choose to provide in your messages or form submissions.

Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing behavior, including:

• IP address and general location data
• Browser type and version
• Operating system
• Referring website or source
• Pages visited and time spent on pages
• Device identifiers and mobile network information

We collect this information through cookies, web beacons, and similar tracking technologies as described in our Cookies section below.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services: We use your information to respond to inquiries, provide recommendations, and enhance the functionality and content of our Site.
• To communicate with you: We may send you emails about travel tips, hotel updates, or other content related to casino hotels in Canada if you have opted in to receive such communications.
• To personalise your experience: We may use your preferences and browsing history to show you more relevant content and recommendations.
• For analytics and research: We analyse usage patterns to understand how visitors interact with our Site and to improve our content and user experience.
• For advertising and marketing: We may use your information to show you targeted advertisements and to measure the effectiveness of our marketing campaigns.
• To comply with legal obligations: We may use and disclose your information as required by law or to protect our rights and the safety of our users.

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience and collect usage data. A cookie is a small text file stored on your device that helps us recognise you and remember your preferences.

Types of Cookies We Use

• Necessary Cookies: Essential for the Site to function properly. These cookies enable core functionality such as security, navigation, and consent management. You cannot opt out of necessary cookies.
• Analytics Cookies: Help us understand how visitors use our Site by collecting anonymous usage statistics. These cookies track metrics like pages visited, time on site, and traffic sources.
• Advertising Cookies: Used to deliver relevant advertisements and measure ad campaign performance. These cookies may be set by us or by third-party advertising partners.

Managing Your Cookie Preferences

When you first visit our Site, you will see a cookie banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in our footer or by accessing your browser's cookie management settings.

Please note that blocking certain cookies may impact your experience and limit the functionality of our Site.

Advertising and Third-Party Services

PlaySphere Casino Guide displays advertisements and may participate in affiliate marketing programmes. This means we may earn a commission when you click on certain links or make bookings through our partner sites.

Third-Party Advertising Networks

We work with third-party advertising networks that may use cookies and other tracking technologies to deliver personalised advertisements based on your browsing activity across multiple websites. These networks collect data about your visits to our Site and other sites to provide relevant ads.

Our advertising practices comply with applicable advertising policies and guidelines. We strive to ensure that advertisements are clearly labelled and do not mislead visitors.

Affiliate Links

Our Site contains affiliate links to casino hotels, booking platforms, and related services. When you click these links and make a purchase or booking, we may receive a commission at no extra cost to you. These relationships do not influence our editorial content or recommendations, which are based on our independent research and methodology.

For more information about our affiliate relationships and editorial independence, please see our Affiliate Disclosure page.

Third-Party Analytics

We use analytics services to measure Site performance and user engagement. These services may collect information about your device, browsing behaviour, and interactions with our content. The data collected is typically anonymised or aggregated and is used solely to improve our Site.

How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us with email delivery, analytics, hosting, customer support, and other business operations. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Affiliate Partners: When you click on affiliate links or submit inquiry forms that are forwarded to partner hotels, your information may be shared with those partners so they can respond to your request.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: If PlaySphere Casino Guide is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on the type of information and the purpose for which it was collected.

For example, we may retain contact form submissions and email correspondence for several years to maintain a record of our communications, while analytics data may be retained in anonymised form indefinitely.

When we no longer need your information, we will securely delete or anonymise it in accordance with our data retention policies.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to legal and operational requirements.
• Objection: You may object to certain types of data processing, such as direct marketing or profiling.
• Portability: You may request that we provide your information in a structured, commonly used format.
• Withdrawal of Consent: If we process your information based on your consent, you may withdraw that consent at any time.

To exercise these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Opting Out of Marketing Communications

If you no longer wish to receive marketing emails from us, you can unsubscribe by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us directly.

Do Not Track Signals

Some browsers support "Do Not Track" (DNT) signals. Our Site does not currently respond to DNT signals, but you can manage cookies and tracking through your cookie preferences and browser settings.

Children's Privacy

Our Site is intended for adults aged 19 years or older (the legal gambling age in most Canadian provinces). We do not knowingly collect personal information from individuals under the legal gambling age.

If you are under the legal gambling age in your province, you must not use our Site or provide any personal information to us. If we become aware that we have collected information from a minor, we will take steps to delete that information promptly.

Parents and guardians who believe their child has provided us with personal information should contact us immediately so we can delete the information.

Security

We take reasonable measures to protect your personal information from unauthorised access, use, alteration, and disclosure. These measures include technical, administrative, and physical safeguards such as encryption, secure servers, access controls, and staff training.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or account credentials you use to access our Site.

If you believe your information has been compromised, please contact us immediately.

International Data Transfers

PlaySphere Casino Guide is based in Canada, and your information may be processed and stored in Canada or other countries where our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction.

By using our Site, you consent to the transfer of your information to Canada and other countries as necessary to provide our services. We take steps to ensure that your information receives adequate protection wherever it is processed.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page.

If we make material changes that significantly affect your rights or how we use your information, we will notify you by email (if we have your email address) or by posting a prominent notice on our Site.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We aim to respond to all inquiries within 30 days. For urgent matters related to your privacy rights, please indicate "URGENT" in your subject line.